Request a courier

New couriers are added with plugin updates, starting with the ones shops ask for most. If your courier is missing, write to us. If the courier has a tracking API and you have an account with them, we can add the integration.

Before you write

A full integration needs two things:

• A tracking API. The courier must offer an API that returns the status of a parcel. Some couriers, such as Posta Romana, only have a public tracking page.
• An account with the courier. The plugin always asks the courier with your own credentials.

Send the request

1. In wp-admin, go to Shipments > All couriers and click Your courier is missing? at the end of the list. It opens an email to contact@brainrune.com with the subject “Courier integration request” and the questions already filled in.

2. Answer the questions in the email:

   • Courier name
   • Country
   • Link to the tracking API documentation (or a contact at the courier)
   • Shop address

3. Send it. You can also write to contact@brainrune.com directly with the same details.

Getting the API documentation

If the courier has no public developer page:

• Ask your account manager at the courier for the tracking API documentation.
• Or send us the name and email of a contact at the courier, and say so in your request.

Tip

While you wait, switch on Other courier under Shipments > All couriers and enter the courier’s tracking page address, with {number} where the tracking number goes. Customers then get a working link on your tracking page and in emails.

For developers

You can add a courier yourself with the brl_st_carriers filter. Extend Brainrune\ShipmentTracking\Carriers\Carrier, describe the account fields, and turn the courier’s answer into events with one of the plugin’s statuses.